Job Type: Permanent
  • Honiton
  • DOE
  • 2021-11-30

Job Description

My client is a reputable and well-established veterinary practice based in East Devon. They pride themselves on providing outstanding levels of service to their clients.  They offer a friendly, welcoming and inclusive atmosphere and have lovely, well-equipped facilities.

An exciting opportunity has opened up for an experienced leader to join their company as Practice Manager for one of their branches.  This role is a combination of effective management of the day to day running of a busy practice together with marketing, business development, HR Administration plus lots more.

This practice offers an exciting long-term opportunity, within a business that has a real family feel and who like to look after their staff.  The practice has an excellent culture and ethos with a dedicated team who are passionate about client care.

They are seeking a dynamic, focused and experienced person with management experience who is great with people and who can lead by example.

Main Duties of the role include:-

  • Motivating staff, building and maintaining morale whilst promoting core values and standards
  • Driving strategy for Branch Surgery performance
  • Developing and managing strong links between the Branch and main surgery
  • Carrying out regular performance reviews, staff recruitment and training programmes
  • Facilitating internal policies and standard operating procedures
  • Overseeing resolution of client complaints and queries
  • Assisting with preparing budgets and financial statements
  • Managing usage of practice software
  • Initiating and implementing marketing campaigns
  • Managing all maintenance contracts and activities

The successful person must have:-

  • Excellent communication, both written and verbal
  • Be a great team player with a pro-active and committed attitude to work
  • Experience in a supervisory or management role
  • Customer liaison skills and a drive to deliver a second to none customer experience
  • An organised approach to work
  • Compassionate/driven approach
  • Professionalism and integrity

The role will be based on 40 hours per week, Monday to Friday.  The salary will be dependent on experience and the practice offer a generous benefits package.

If you wish to become a crucial part of a fantastic company, then please get in touch with me today.

Elite Staffing Solutions are acting as an Employment Agency for this role.