My client is a very busy, well established, modern veterinary practice based in Edinburgh. They pride themselves on being able to offer professional treatment at an affordable price and have an excellent reputation in the area.
They are seeking a positive, confident, approachable and friendly person to join and lead their excellent client care team. The person must be good under pressure, be able to multitask, build great rapport with clients and have great attention to detail. They must have a sense of fun but with a professional approach.
The Client Care team are responsible for dealing with clients face to face and also over the phone. The role involves typical reception duties as well as some admin responsibilities. As the Senior member of the team, you will carry out these duties alongside the team but also have the responsibility of making a daily plan for the team, organising the rotas and making sure that the team are kept up to date with marketing and promotions. You will identify any training needs and ensure communication with the rest of the surgery team to ensure a smooth running day!
The role will be based on 30 hours per week with 1 in 3 weekends. The shifts are on a rota basis so it is important that the person is flexible. The weekday opening hours are 8.30am-7pm and weekends would be 9am-6pm on a Saturday and 10am-4pm on a Sunday. Days off would be given after a weekend rota.
The salary will be around £10-£11 per hour and the clients offer a good benefits package which includes the following:
- CPD Budget
- Rewards and Discounts scheme
- Pension contribution (upon completion of probation)
- Holiday entitlement of 224 hours per annum
If you are interested in this role, please get in touch today!
Elite Staffing Solutions are acting as an employment agency on this position.